Accessibility

Our Commitment to Accessibility

At POP*HIPPO Apparel & Swag, we believe the internet should be available and accessible to everyone. We are committed to providing a digital experience that is inclusive and usable for the broadest possible audience, regardless of ability or technology.

Accessibility Standard

To help us make the pop-hippo.com website a positive place for everyone, we use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our guide. These guidelines explain how to make web content more accessible for people with a wide array of disabilities, and conforming to these standards helps ensure our store is user-friendly for all.

Actions and Ongoing Efforts

We recognize that accessibility is an ongoing process rather than a one-time fix. We are continuously taking steps to improve our website, which include:

  • Semantic HTML: Maintaining a clear heading structure and proper HTML tags to ensure compatibility with screen readers like JAWS, NVDA, and VoiceOver.
  • Alt Text: Providing descriptive alternative text for meaningful imagery to assist visually impaired users.
  • Contrast & Legibility: Monitoring color contrast ratios to ensure text is legible against various backgrounds.
  • Keyboard Navigation: Working to ensure all interactive elements can be accessed and operated via keyboard.

Third-Party Disclaimers

Our store is built on the Shopify platform and utilizes various third-party integrations, such as social media feeds and payment processors. While we strive to work with vendors who prioritize accessibility, POP*HIPPO cannot guarantee the full accessibility of third-party systems that are not under our direct control.

POP*HIPPO Apparel & Swag maintains a presence on several social media platforms, including Facebook, Instagram, LinkedIn, and BlueSky, to better connect with our community.

While we strive to ensure that the content we post is accessible (such as providing alt text for images and captions for videos), these platforms are third-party services that we do not own or control. As a result, there may be features or content on these sites that do not fully conform to WCAG 2.1 Level AA standards due to technical limitations of the platforms themselves.

If you encounter any difficulty accessing our content on these social media sites, please contact us at [hello@pop-hippo.com], and we will provide the information through an alternative, accessible format.

Accessibility Assistance & Feedback

If you have difficulty viewing or navigating the content on this website, or notice any feature that you believe is not fully accessible to people with disabilities, please contact us. We are here to help you successfully gather information and transact business through our store.

When contacting us, please include:

  • The webpage URL where you encountered an issue.
  • A description of the specific problem.
  • The assistive technology you are using, if applicable.

Contact Information:

  • Email: hello@pop-hippo.com
  • Response Time: We aim to respond to all accessibility-related inquiries within 24–48 hours.